Helios Storms Social Media

Helios Outsourcing has stormed social media platforms by achieving what no other call centre outsourcing firm has done anywhere in the world. In just 20 days since its launch across social media platforms such as Facebook, Twitter & YouTube, Helios has superseded what every single Outsourcing Firm has achieved around the world.

Facebook, a social networking website launched 6 years ago and boasting of over 500 million members was Helios Outsourcing’s first focus. Through its dedicated brand URL www.facebook.com/heliosoutsourcing Helios created an engaging page encouraging the call centre community from around the world to participate and join in a social networking community. With fanbase being a clear indicator of a brand’s success on the social platform, Helios stunned everyone by acquiring nearly 5,000 fans in just 20 days! The number of fans Helios now has is second only to oneoutsourcing firm – a global conglomerate with over 125,000 employees proving that size doesn’t matter as much as substance.

Twitter, a social networking and microblogging website having over 100 million users was Helios Outsourcing’s next focus. Sometimes described as the SMS of the internet, Twitter’s famous for brands to engage with the general audience using brief and concise updates and messages. Once again, Helios made a significant mark on Twitter by acquiring over 5,000 followers in just 3 weeks – The highest for any Call Centre Outsourcing firm or Call Centre Consultancy firm around the world.

YouTube, a video sharing website created about 5 years and home to over 1bn videos is a great platform for brands to engage with their target audience through motion pictures – the time tested process. Helios created specific content targeting a variety of audience including Indian Call centres, those looking for Call Centre Jobs as well as Call Centre Outsourcing professionals. Through a range of professional videos as well as humorous and entertaining staff videos, Helios’s YouTube channel recorded more views than the entire Call Centre Industry. At last count, there were over 30,000 views recorded for all of Helios’s videos in total.

Overall, Helios’s presence on the social media platform has taken off to a fantastic start and with the support of our now loyal fans and followers, we intend to achieve what no other call centre has ever achieved before.